INVENT
GroundStarGroundStar eNewsletter
Exciting News for Airports, Airlines and Ground Handling Companies
ISSUE 01/2012 - www.groundstar.aero

Sehr geehrte(r) «DEAR» «LASTNAME»,

in unserer aktuellen Ausgabe des GroundStar eNewsletters berichten wir über europäische und nordamerikanische Projekte und die vielseitigen GroundStar Produkte und Anwendungsbereiche.

Am Beispiel von British Airways World Cargo, Düsseldorf International Airport und Swissport Zürich zeigen wir Ihnen, wie in Zusammenarbeit mit unseren Kunden neue, an ihren Bedürfnissen orientierte Lösungen entstehen, von denen alle GroundStar Kunden profitieren. Außerdem berichten wir über Erweiterungen und neue GroundStar Systeme bei Finnair, LSG Sky Chefs und Lufthansa LEOS. Wir wachsen mit den Herausforderungen unserer Kunden und freuen uns deshalb, bmi und Seattle-Tacoma International Airport als neue GroundStar Kunden vorstellen zu dürfen.

Um INFORM’s Aktivitäten  jenseits des Atlantiks zu vereinfachen, hat der Geschäftbereich Airport seine nordamerikanische Geschäftsstelle in Atlanta eröffnet. Außerdem gibt im Mai in Atlanta das GroundStar Airlines Users Forum sein Debut.

Wir freuen uns über Ihr Interesse und beantworten gerne Ihre Fragen zu unseren eNewsletter Themen und GroundStar Systemen.

Viel Spaß beim Lesen wünscht Ihnen

Julia Hildesheim
Redakteurin GroundStar Newsletter
Geschäftsbereich Airport
INFORM GmbH


PS: Im September 2012 ist es wieder so weit. Die traditionelle GroundStar Users Conference findet dieses Jahr zum siebten Mal statt. Gastgeber Iberia und INFORM begrüßen im September alle GroundStar Kunden in Madrid. Wie gewohnt stehen der Erfahrungsaustausch, Neues über die GroundStar Systeme und die Mitgestaltung anstehender Entwicklungen im Vordergrund. Mehr Informationen erhalten Sie unter uc2012@inform-software.com!
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NEW CUSTOMER

Optimized Stands and Terminal Resources Management at
Seattle-Tacoma Int. Airport
Seattle-Tacoma International Airport (Sea-Tac) is currently implementing INFORM’s GroundStar resource planning and real-time allocation modules GS Planning and GS RealTime. >>

bmi Implements GroundStar Planning and Rostering
The second largest airline at London Heathrow Airport signed a contract with INFORM to replace the existing system. >>
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SUCCESS STORIES

GS HubControl Goes Live at Finnair
GS HubControl has been successfully implemented at the new Finnair Hub Control Center (HCC) in Helsinki. >>

Dolly Balancing and Optimized Cargo Handling Logistics at British Airways World Cargo
With the relocation of British Airways to Terminal 5, British Airways World Cargo went through major change, not least with the introduction of the Dolly Balancing feature which is used successfully since then. >>

Fully Integrated and Transparent De-Icing Process
By integrating Pre-Departure Sequencing and Vestergaard’s DTS systems with INFORM’s real-time allocation system the de-icing process at Swissport’s Zurich Airport operation has become completely transparent and efficient. >>

GPS Based Location of Crew Buses at Lufthansa LEOS
Lufthansa LEOS uses the GroundStar module GS GroundFleet to locate crew buses at Frankfurt Airport. >>

LSG Sky Chefs Roll-Out to Brussels Airport
GS RealTime has been further rolled-out to the LSG Sky Chefs operation at Brussels
Airport. >>

Successful AODB Migration at Düsseldorf International Airport
The first of the five steps for replacing Düsseldorf International Airport’s existing Flight Information System and Resource Management System took place in February 2011. The project was completed at the beginning of December with the final migration step, when the heart of the new AODB – the new Flight Information System – went live and fully replaced the previous system. >>
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NEW DEVELOPMENTS

Arrival Baggage Control System at Düsseldorf International Airport
A new system for Düsseldorf International Airport to capture time stamps and deployment of baggage carousels as well as to make a statistical evaluation of baggage delivery data. >>
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COMPANY NEWS

New Partnership to Identify Productivity Improvements in Ground Handling Operations
INFORM and Airport Operations Planning Services recently signed a partnership
agreement. >>

INFORM Aviation Conferences Announcement
GroundStar Users Conference and the new GroundStar Airlines Users Forum. >>

INFORM’s New North American Headquarters
INFORM is pleased to announce the opening in Atlanta, Georgia of the North American headquarters of their Airport Division. >>

INFORM at Industry Events
INFORM will be present at the following industry events in 2012:
Conference/Exhibition Date Place
GroundStar Airline Users Forum 23 - 25 May Atlanta, USA
SITA IT Summit 20 - 21 June Brussels, Belgium
GroundStar Users Conference 12 - 14 September Madrid, Spain
Ground Handling Europe 26 - 29 November Milano, Italy



INFORMINFORM GmbH Pascalstr. 23, 52076 Aachen, Germany
Phone: +49 (0) 24 08 / 94 56 - 3024
Fax: +49 (0) 24 08 / 94 56 - 3025
E-Mail: airport.systems@inform-software.com
Web: www.groundstar.aero





Legal:
INFORM - Institut für Operations Research und Management GmbH | Pascalstr. 23 | 52076 Aachen | Germany
Phone: +49 (0) 24 08 / 94 56 - 3024 | Fax: +49 (0) 24 08 / 94 56 - 3025 | Internet: www.inform-software.com
Place of jurisdiction: District court Aachen, HRB 1144 | Authorized executive representative: Adrian Weiler

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